At Autome.cloud, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our enterprise automation and software services.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you interact with our platform.

  • Personal Information: Name, email address, phone number, and company details provided via contact forms or direct communication.
  • Usage Data: We may collect information on how our services are accessed and used, including IP addresses, browser types, and interaction metrics.
  • Client Data: Data processed on behalf of our enterprise clients through our AI agents and data pipelines. This data is strictly governed by individual Master Services Agreements (MSAs).

2. How We Use Your Information

The information we collect is used in the following ways:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our platform and offerings.
  • To understand and analyze how you use our website.
  • To communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing.
  • To process transactions and manage your enterprise account.
  • To find and prevent fraud and ensure strict compliance with security protocols.

3. Enterprise Data Security & Confidentiality

As a provider of strategic tech solutions, Autome.cloud employs rigorous enterprise-grade security measures. All proprietary business logic and data processed by our custom software, AI agents, and automation pipelines are siloed, encrypted at rest and in transit, and treated as strictly confidential. We do not use your proprietary business data to train foundational models without explicit, written consent.

4. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: legal@autome.cloud
  • Address: Autome.cloud LLC, Tech District, San Francisco, CA